Optimize contact rates the intelligent way
outboundIQ gives contact center teams everything they need to maximize outbound performance. ML-powered ANI selection, real-time optimization, and comprehensive analytics — all seamlessly integrated.
When you're stuck with manual ANI management
- Manual ANI group configuration
- Hard-coded rotation protocols
- Constant number swapping
- Limited performance visibility
- Administrative overhead
- Suboptimal contact rates
outboundIQ is ready
Everything above is automated. Just...
- Connect to your contact center platform
- Import your owned ANI inventory
- Let ML optimize your contact rates
- Monitor results in real-time
How outboundIQ Works
Four simple steps to transform your contact center performance
Integrate with Your Platform
Connect outboundIQ directly to your existing contact center platform - no disruption to your current workflow.
Import Your ANI Inventory
Our system analyzes your owned phone number inventory and begins learning optimal assignment patterns.
AI Learns Your Patterns
Machine learning algorithms study your call patterns, contact rates, and outcomes to optimize ANI selection.
Deploy & Monitor Results
Watch your contact rates improve with comprehensive dashboards and performance analytics.
Intelligent Contact Center Optimization
Advanced capabilities that automatically improve your outbound performance
ML-Powered ANI Selection
Advanced machine learning algorithms automatically select the optimal phone number from your owned inventory for every single dial, maximizing contact potential without any manual intervention.
Zero Configuration Required
No more manual ANI settings, hard-coded groups, or rotation protocols. Our system intelligently manages your entire inventory automatically.
Number Asset Protection
Your valuable phone numbers are protected from inside the dialer while registration services advocate with carriers on the outside.
Real-Time Performance Monitoring
Comprehensive dashboards showing contact rates per ANI, time of day, location, agent, and campaign with historical trend analysis.
Note: outboundIQ requires customers to fully own their phone number inventory. We do not support "rented" or "temporary" ANIs for our intelligent optimization services.
Seamless Platform Integration
Works directly with your existing contact center technology
Beyond contact rate optimization, outboundIQ's Performance Dashboards enable data-driven business decisions, streamline operations, measure agent success, and drive measurable outbound effectiveness.
Ready to optimize your contact rates?
Join hundreds of contact centers using outboundIQ to maximize their outbound performance. Get started with our expert team today.
Fill out the form below and our team will get back to you within 24 hours.